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Warranty Policy:
 All Carry/ SiJie products are made undergo stringent quality control testing and are warranted to be free from defects in materials or workmanship.
 If the product within the applicable warranty period to be defective, (*not included damages resulting from unnatural factors or external causes such as acts of nature) we will repair or replace the defective product with the same or comparable product on a “best-effort” basis.

Limited Warranty:
  SiJie Limited warranty is not cover damages resulting from unnatural factors or external causes such as acts of nature, and we are not liable for any loss of data. Details described as follows.

1.Damage caused by natural calamity or any inappropriate usage.
2.Product has been repaired or taken apart by unauthorized technicians.
3.The warranty label is altered, damaged or missing.
4.Product serial number does not conform to our original system or the label has been damaged.
5.Products purchased from unauthorized agents.
6.Module series should have Carry/ SiJie factory bar code and heat sinks to have applicable warranty rights.

Warranty Products:
 We offer limited warranty on  SiJie products sold through authorized retailers

Original products authenticity
 All SiJie products whose packaging bears a series registered logo for consumers to tell the  SiJie original products. All registered trademark and logo are legally protected incase of any illegal usage and piracy.

Warranty Period of each product series:
1.Module: All SiJie brand module series presented by offer life-time warranty. The warranty period starts from the date of the initial product purchase.
2.Flash memory card, and USB flash drive: All SiJie brand Flash drive series presented by offers 5-years warranty. If the product fails under normal usage please contact us to obtain more information. The warranty period starts from the date of the initial product purchase.
3.SSD: All SiJie brand SSD series presented by offer 2-year warranty. If the product fails under normal usage please contact us to obtain more information. The warranty period starts from the date of the initial product purchase.
4.Card Reader: All SiJie brand card reader presented by offer 1-year warranty. If the product fails under normal usage please contact us to obtain more information. The warranty period starts from the date of the initial product purchase.

Making a Warranty Claim
 Divide from kinds of failed product series, which ways that consumer sent the failed product series, and different repair conditions may vary repair duration.
1.Please fax or email to SiJie department of Carry first;  Make sure your contact information is clear.
2.Must be clearly marked on the outside of the package and mail to designated address. Please fully protect the product while mailing to avoid any damage.
3.When Carry received the request, will contact to customer and inform the return schedule directly.

 

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Tel:0755-83972019 Fax: 0755-83972009 ADD:7261# SEG Plaza,Shennan Road, Shenzhen
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